How to check UIF Payout or Balance? | Online or via Phone

If you did file a claim for UIF payments, you need to check your balance, or most commonly searched as payout status. It can be done via UFilling.

how to check uif payout

What is UFiling?

uFilling is basically the online system for employers who want to register for UIF contributions. Many employees who are in need of money can take benefits from uFilling during unemployment, illness, and maternity.

Employers give 1% of their salary to UIF, which provides financial support to all needy people for a temporary period of time.

Can I check my UIF balance?

Yes, You can go to the official UFiling website to check UIF balance or you can call the toll free number 0800030007. Also you can get your UIF balance without airtime using USSD code *134843# or by sending an email at [email protected].

You can go to the official UFiling website or continue reading to find out how to check your UIF payout, status or balance.

Well, there are many methods let us start with the online method.

How to check UIF Payout and Balance Online?

  • To check your UIF payment status you have to open the website i-e https://ufiling.labour.gov.za/uif/
  • First you need to login
  • After opening the website you have to click on “Check my Balance”.
  • After that, you will see some instructions regarding your UIF payments.
  • For further details, you need to give a Captcha number, which will be displayed on your screen.
  • To proceed with the process you need to give your UIF reference number to check UIF status via phone.
  • Also, you can send an Email to [email protected] to know your UIF payment details.

How To Check UIF Status Via Phone?

There are two method to check UIF status, first is through Phone call using toll free number 0800030007.

The other method is through USSD code, dial *134843# and enter your UIF reference number. After that you will get your UIF status.

If you still have any questions, you can comment below.

83 Comments

  1. PLEASE PLEASE ADVISE HOW TO OBTAIN THE PIN REQUIRED WHEN DOING PAYMENT CONFIRMATION VIA THE USSD METHOD *134*843#
    NOTHING IS WORKING, USSD REJECT PIN AS INCORRECT, AND CONTINUALLY LOCKED OUT OF SYSTEM!!! ONLY TO BE NOTIFIED TO TRY AGAIN IN 24HRS.
    NO ASSISTANCE FROM LOCAL UIF OFFICE, ONLY RESPONSE IS , IF IT DOES NOT WORK COME BACK AND LOG A QUERY???
    FUNDS ARE URGENTLY REQUIRED FOR LIVING EXPENSES!!!

  2. I singed online on 10 june and I’m still waiting I called department of labor they said I need to wait 16 days I don’t know until when

    1. I sign online on the 8 of july and I’m still waiting for response. I even call labour their said I’ve still need too wait and see aftr 15 days .. I’m very confused now..

      1. I signed in September and received a message on 22 September saying my payment is being processed and will be processed in 5 working days and up until now nothing when i check my payment status it keeps saying payment in progress pm what is going on here

    2. The previous company I worked for is nowhere to be found so I want to claim the UIF of other company I have been taminated now,what can I do to remove that one to get my uif

      1. I have been waiting for mine (illness) since April, have not received a cent. Contributed to UIF for over 30 years and never claimed! Why do they do this to the people that do it all by the book?

        1. Hi Paul, don’t loose heart.. I’ve applied last year 01/07/2022 & finally got my payment today.. 24/11/2023.. I thought I would never receive it.. but after 18 months of stress, frustration etc.. it finally happened..

    1. I signed on the 27 August and got a massage that i must wait for 5 days i waited and i call labour center i was told to wait for 7 days I am still waiting….how long a person should wait eventually?

  3. I am a pensioner, I used to go to labour department every month to sign for my next Uif payment. Now they told me to stop and do on line. The last payment I received was when I was going to Labour in person In Ma, the. I did through online I have been Waiting since June until today. The system is Useless and frustrating, the Used code *134843# also not useful they want pin number where do I take it from. Mxt

  4. Only recieved one payment and I lodged the second one it’s been 3 weeks now and no funds. No support at the centre, calls are not going through I need the funds for survival can the labour department act more effectively please some of us depend on these funds for now .

  5. Since i got my payment in march.since this thing of online has started i didn’t get any payment till
    2day but I’m buzy applying,i went to their office and they promised me that they will sent email to paymaster till 2day I didn’t get anything, I’m wondering what could be the problem now

  6. I applied my uif on june and signed on the 26 july, they asked me to wait for 7 to 14 days but still nothing even *134*843# does not work for me how can i get help

  7. STILL WAITING FOR MY FIRST UIF PAYMENT APPLIED ON JUNE AND ALL MY DOCUMENTS SEEM TO BE SCANNED, JUST WAIYING FOR APPROVAL OF WHICH ITS MORE THAN THE 35 WORKING DAYS???

  8. WHEN WORKING UIF MONEY IS DEDUCTED IMMEDIATELY FROM MY SALARY BUT NOW ITS TAKING MORE THAN THE 35 DAYS AWAITING PERIOD. REALLY REALLY CONFUSED WITH THE SYSTEM AND THE PAYMENT METHOD…

  9. I have a ref no for my UIF claim as well as a ticket number.
    The claim was registered in July 2023.
    To phone the UIF Office is a useless EXCERSIZE. To try in line is a disaster
    And when you enquire via e mail the same questions have been asked and I have replied 3 times already
    Something is wrong with the system and it makes you wonder what happens to all your monthly contributions over the last few years?

    1. 100% I have been waiting since April and I just keep getting the same emails and texts which contradict each.
      For 30+ years I have paid UIF and never claimed till now. There is no doubts a huge problem somewhere along their lines?

  10. Hi can I have some help with my uif payment…from the 3rd of August it’s still on paymaster closed and I haven’t received any payment for August yet..furthermore on the ussd portal it says payment processed(RFUF)

        1. Gfhi
          I have signedon the 17th of September and paymaster closed othe same day and they said i will get my money within 5 working days, 5 working days passed, and i calked the call centre,they told me me tl wait for 15 days and now 15 days passed and there’s no money. What could be the delay?

  11. When i try to send my payment continuation it says incorrect pin and get locked from the system and says come back after 24 hours, im confused help

    1. I have exactly the same situation and the pin I am entering is 100% definitely the pin I was given! This is for 4 months now, it is not acceptable at all!

  12. since 10th of july i have signed payment continuatin but i did not get any funds they keep saying it sent to paymaster im very dissapointed

  13. since 10th of july i have signed payment continuatin but i did not get any funds they keep saying it sent to paymaster im very dissapointed i claimed since 04 january 2023 just got one payment on the 13th of june

  14. I am waiting for my money since 27 July 2023 today is exactly 5 weeks since I signed. I’ve been calling Labour call centre since 12 of august and i am not getting any help beside being advised to wait some will say 15days . Some 7 to 15day and the sms says i must wait 5 days and today it was the 5th day waiting and I’ve been told to wait again until Friday nextweek …. why must we wait so long and i wanted to know my balance but I was told that is not done at centre why must we struggle so about our money . We have families to feed and Bills to pay but Labour is holding our money why ….. it’s my first time to claim after 14years isn’t that enough you been holding my money this it wrong.

    1. its unfair really because we have famillies and our reaponsibilities …is also my first time to claim but labour still holding my money since january 2023 my baby is almost to turn 8 months now i just got only 2.900 on june after that was dissapaered im so cross about my money

  15. I applied for uif got my first payment had to send payment continuation which i did got sms to say will be processed in 5 working days got that sms twice 5days is over still waiting for a response

  16. I only received one payment in May m still waiting for June,July nd August for maternity leave what happened m confused nw

  17. I am highly disappointed with this online system you introduce; because most of time is not working for our favour as unemployed people; I claimed my UIF 19 I was paid June but July I was not only got paid August less amount far less compare to June as I was expecting double with the one of July. Secondly I can’t see my balance as *134*843* say is unable to fetch or get my details. Please do something/ upgrade your online system. I would like to see my balance and work it out my budget planning. I thank you”.

  18. Good day,
    Please assist I’ve been waiting since December 2022 for my maternity claim to payout. I haven’t received 1 payment.
    I’ve send all the documents and if they informed me that their is outstanding docs I’ve send it through immediately.
    What can I do ?
    Please Help!

  19. Hi.
    I’ve applied my martenity uif on June this year .when I check on my phone they said the declaration was received on 1july 2023. So I want to know how long must iwait caurse it’s already September.

  20. On the 2nd August 2023,Ive received my approval sms, today,2nd Sept.2023, Im still waiting on payment. Ive been phoning&emailing the call centre, spoke to team leaders and nobody got answer why I didnt receive my paymemt yet. When I went to labour branch,they are always offline…this is bad, the one blames the other. This is our own monies, goverment is not giving to us for free. I even emailed the presidential helpline, NO HELP at all, they refered it to Labour HQ, which inturn refered it to provincial. All I need is MY MONEY…Ive got sick elderly mother to look after and debts to pay. This is OUTRAGERS!!!

  21. I have not got a payment i did sign but did get nothing its been a month now that im waiting for my money they told me that i must wait with in 5 days and than again with in 20 days so i just wane know what is wrong

  22. Gfhi
    I have signedon the 17th of September and paymaster closed othe same day and they said i will get my money within 5 working days, 5 working days passed, and i called the call centre,they told me me tl wait for 15 days and now 15 days passed and there’s no money. What could be the delay?

  23. 15th days has passed and i didn’t get money, what could be the delay since the 17th September when paymaster closed.

  24. what I also notice is the way the people at the UIF center treat people like dogs, no manners for their fellow men,
    I’ve been waiting for 4 month for a 2nd payment and nothing happen up to date, all the state departments are all the same we are been at the disposal of the incompetent government officials.

  25. Good Day I hope you are doing well. My UIF claim was sorted in December but
    I’ve been attending since October. I wish to know from the Public work Minister if
    he thinks this online system is working according to him. I was told to do USSD but till now no payment is received. If you are not working, life becomes difficult. Please help this is serious.

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