Have you applied for a SASSA grant and received the frustrating message ‘identity verification failed’? If you are worried about not getting the grant, there is still hope because you can appeal for reconsideration for another chance of getting a SASSA grant.
In this article, I will look into the different reasons why a person gets this status and try to give you an insight into how to solve this issue. So, continue reading till the end to get an answer to all of your questions on the SASSA status check failure.
SASSA Status Check Failed
SASSA grants provide financial relief for poor and working-class South African citizens. However, the complexities of a government application process can be tiring. Usually, the applicants’ applications do not readily get accepted.
Understanding ‘SASSA Status Check Failed/ Identity Verification Failed’
After the applicants submit their application, it undergoes a verification process. They ensure that only the deserving people get the grant; therefore, every document is checked vigilantly. So, failed identity verification means something is wrong with your provided details.
In short, it means that the data in the applicant’s application does not match the Department of Home Affairs data. So, always double-check your data before submitting it.
Common Reasons for SASSA Status Check Failed
There are various reasons for the SASSA application rejection. However, the most common among them is missing documents and incorrect or incomplete data. So, if you do not check your information after filling out the application, there is a great chance it will not match the Department of Home Affairs data, thus leading to a failed status.
Another common reason is, getting funds from other sources. If you are already receiving funds from other government grants like UIF or SARS, you will not be eligible for the SASSA or any other government grant. Therefore, apply for the SASSA grant only if you are not getting any other funding into your account.
Solution: Appeal the Decision
If you feel like your application is unfairly rejected and want SASSA to reconsider it one more time, SASSA allows you to appeal the decision. Therefore, the only solution to this issue is to appeal for reconsideration. If you do not know how to do it, follow the following steps.
- First, visit the website srd.dsd.gov.za.
- Next, enter your identity document (ID) number.
- Then, enter your phone number in the given box.
- Now, verify and enter the OTP you receive.
- Lastly, lodge your appeal.
Please note that you must resubmit your application or lodge an appeal within 30 days of getting rejection so that your appeal is reconsidered quickly. Moreover, you can track your appeal status online and receive it through SMS.
Precautions to Avoid SASSA Status Check Failed
There are some simple ways to prevent the SASSA application rejection. First and foremost, ensure you have entered the correct information about yourself and your income source. You must submit all the required documents; otherwise, your application will either be rejected or pending.
Additionally, you must not apply for this grant if you are getting funds from the Unemployed Insurance Fund. Otherwise, you will get a status saying ‘SASSA Status Check Failed UIF Registered.’ The main eligibility criteria for getting an SRD fund is not receiving funds from other sources.
You should lodge an appeal for every month your grant is declined. Moreover, keep a check on your application status and balance to stay updated on any errors that may occur.
How Long Does it Take for SASSA to Reconsider an Appeal?
The application process takes quite a bit of time, which is why the appeal takes twice its time. Moreover, once you appeal, you will have to wait for at least 60-90 days. The SASSA officials will recheck your data and information with various departments before confirming your application.
How do I know if my SASSA status has declined?
If your application is rejected, SASSA will let you by communicating the news through SMS or email. However, you can check it online through SASSA official page or WhatsApp by sending a message to 082 046 8553. Likewise, you can also check the reason for your application rejection here.
Why have I not received my SASSA R350 grant?
If you have not received your SASSA R350 grant, it might be due to the excess amount of money in your account; the limit is R624. Moreover, your application might be in the verification process or have given an incorrect bank account number.
In short, if you check your SASSA status and it says ‘failed,’ you still have a chance to appeal the decision. You can lodge an appeal by entering your name and ID number. However, it is best to take some time to recheck your information during the application to avoid inconvenience.