SASSA Means Income Source Identified

You applied for the SASSA grant but the system has declined your proposal because it identified another source of income, right? Basically, according to the SASSA code of conduct, one should not have more income than the threshold, therefore you should focus on the current conditions of your assets and your monthly income.

It is also possible that your monthly income is lower than the threshold but the system has rejected your application. Such problems can occur because of the application load on the department or if the funds are lower than required, SASSA will excuse via such statuses. It is also possible that the system misunderstood your income details, anyhow, if you want to solve the problem then take a look below!

SASSA Means Income Source Identified

SASSA works under the Ministry of Social Development which has a goal to make progress by leaps and bounds as well as provide the basic needs of the people. To make sure that South Africa’s citizens receive the basic household things, it provides a special grant to the people who are unable to work or earn. The grant is for old, disabled, war veterans, orphans, and people who are fired from their jobs.

The payment arrives every month in the accounts of the applicants but if one wants to become a receiver, he must fulfill the requirements and apply before the due date. When it comes to the application, there could be many chances such as your application may be rejected or the department taking more time to work on your application.

In case your application has been rejected because of the means income source, it indicates that you earn more than the SASSA income threshold every month. Because SASSA has a complete list of requirements and one has to qualify for them, if you do not fall in the category then the department will not accept your request.


  1. The applicant must be a citizen or permanent resident of South Africa.
  2. The participant should not enroll in other bursaries or assistance programmes.
  3. The application should be between 18 to 59 years old.
  4. The applicant should have R624 per month.

What Does Means Income Source?

If you do not fall within the criteria of the SASSA requirements and you earn more than the threshold, your application will be rejected with the status of means income source identified. First, you should understand what income means and then we will discuss how to solve it.

Means Income

In South Africa, means income is the amount you receive from all the sources such as pensions, payments, rents, investments, and government grants. If the mean income is more than the threshold of the SASSA, it will be hard to get the grant. Those who want to calculate their mean income should add all the income amounts such as salary R200 and investment R100, then divide by the number of people in the house.

But here you can question the transparency of the system such that you can receive income from a person as an assistance. Actually, SASSA does not consider an amount as the means of income until it is regularly received. If you receive a pension every month from the previous employer then SASSA will consider it an alternative income source.

How To Solve Means Income Source Identified?

There are multiple chances why you are facing this problem; first, you receive a major amount of money every month. Second, there are chances that you are eligible for the programme but the system committed an investigation mistake. Another reason that you were eligible for the programme but you have seen transferring and receiving major amounts that’s why SASSA has declined your grant.

If you want to solve this problem and you consider that there is a SASSA mistake then you should reinstate the application again. Previously, you submitted the application with the pay slips for the last three months but now you should also provide additional documents such as your balance history. Anyways, here is a procedure to fix the problem within 5 minutes.

  1. Go to the official website of the SASSA and login with your ID number.
  2. Request the PIN and be patient until the system verifies your account.
  3. Once you approach the page, make sure the information you provided previously is accurate.
  4. Now select the month such as you are applying for October grants or November funds and choose the reason from the drop-down list menu.
  5. Navigate on “No alternative income sources” and submit the application if you agree with the terms and conditions.
  6. Within a few minutes, you will receive a confirmation message.

The department will update the information after the investigation. In case you see the status again then you should appeal to the Ministry of Social Development that you are eligible for the funds but because of some misunderstanding, the SASSA has stopped your assistance.

How long does SASSA appeal take?

It depends upon the workload but the SASSA is a responsible institute that considers your application within 60 to 90 days.

How do I know if my SASSA appeal is approved?

The SASSA will show you the status of your application on the portal. You can check the application status by logging in to your account and navigating to the option “Application Status”.

For the past few years, the overall poverty in South Africa has declined because of assistance programmes such as the SASSA R350 grant. The department helps 18 million people in the Republic and aims to increase its budget to approach more people.

But it follows a complete code of conduct, like eligibility criteria and if your monthly income is more than the SASSA income threshold, then you cannot get the grant.

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